Refund Policy

At Digital Master Rights Store, we do our best to ensure that all our digitial products are of the highest quality. Our products also offers a 100% satisfaction money back guarantee within a 7 day period after purchase if you are disatisfied. Our refund policy dictates one refund per customer per purchase unless you can otherwise prove why more than one of your products purchased does not meet your expectations.

We realize that exceptional circumstances can happen at times.

On the quality front, we ensure proper quality management practices and our company is audited on a semi-annual basis by an external quality certification agency.
Once you have requested for a refund, we expect that you will delete the purchase from your system and that you will not have the rights to resell the product.

Please mind that our Support Team is ready to provide you with timely and efficient professional assistance. Be sure that we will find the best convenient solution for your query. Our refund rate is very low:

Our Support Team is committed to providing you excellent service. You should accompany this request with your reference number of your purchase and the reason/s why you are requesting a refund and we will cheerfully ensure your request is met. Thanks for your kind understanding.
Warm regards,
Theresa Bunyon
Director
Email: contact@digitalmasterrights.com